Last updated: 12 October 2026. Placeholders in [square brackets] must be completed before you rely on this page.
This policy explains how [Business name], ABN [ABN] (“we”, “us”), handles information on luv1111.com, including the free “Find a little clarity” reading and the paid Clarity Draw. We aim to follow the Australian Privacy Principles.
1. What we collect
- Free 10-card reading: your reading, question and journal notes stay in your browser. They are only saved on your device if you choose “Save on this device”. We don’t receive them.
- Clarity Draw: the topic you choose, the situation you describe, how you’re feeling, what you’d like to understand, the cards drawn, any follow-up questions, and any feedback you send.
- Remember it for 7 days: only if you choose this, we keep your situation so you can return to it within seven days.
- Payments: Stripe processes your payment and gives us a payment confirmation. We don’t receive or store your full card number.
- Usage information: like most websites, our host and site tools record technical information such as pages visited, browser type and IP address. Our WordPress site may use Google Site Kit / Google Analytics to understand visits.
- Emails: if you sign up for emails, we keep your email address and send you what you asked for. You can unsubscribe at any time.
Please don’t include names, surnames, workplaces or other identifying details when you describe a situation.
2. Why we use it
To give you your reading and follow-up answers, process payments and refunds, keep the service safe, fix problems, and improve Luv1111. We don’t sell your information.
3. Who we share it with
- Stripe processes payments.
- Our AI provider (currently OpenAI) processes the situation details you enter to write your paid reading and answers.
- Hostinger hosts our website and database.
- Google provides site analytics, if enabled.
Some of these providers may store or process information outside Australia, including in the United States.
4. How long we keep it
Saved situations are kept for seven days unless you choose otherwise. Payment records are kept as long as tax law requires. Other Clarity Draw records are kept for up to [12 months] and then deleted or de-identified.
5. Your choices
You can ask to see, correct or delete information we hold about you by emailing [contact email]. If you’re unhappy with how we’ve handled your information, contact us first. You can also contact the Office of the Australian Information Commissioner (oaic.gov.au).
6. Age
Luv1111 is for adults aged 18 and over. We don’t knowingly collect information from anyone under 18.
7. Changes
We may update this policy. The current version is always on this page.